Returns & Exchanges

We want you to feel confident when shopping with TACSUPPLYHUB. If your purchase isn't the right fit, we're here to help make the return process as simple as possible.

QUICK RETURN GUIDE

30 DAYS

Most eligible items can be returned within 30 days of delivery

UNWORN & UNUSED

Please keep items unworn and unused for return eligibility.

CONDITION

Please return items in their original, resalable condition where applicable.

NEED A RETURN?

We're here to help with returns, exchanges, and refunds.

1.RETURN WINDOW

Eligible items may be returned within 30 days of delivery.

To be eligible for a return, items must be:

  • Unworn and unused
  • In original, resalable condition
  • Free from damage, stains, odors, or signs of wear
  • Returned with original packaging and tags, where applicable

For footwear, please try on products indoors and on a clean, dry surface to ensure they are the correct size and fit.

2.ITEMS NOT ELIGIBLE FOR RETURN

The following items are generally not eligible for return:

  • Items marked Final Sale
  • Used, worn, washed, or damaged items
  • Personalized, modified, or altered items
  • Items that cannot be resold due to hygiene or safety considerations
  • Promotional items where the product page specifically states that the item is non-returnable

If an item is marked Final Sale, the product page will indicate this before purchase.

3.DEFECTIVE, DAMAGED, OR INCORRECT ITEMS

If you receive an item that is defective, damaged during delivery, or different from what you ordered, please contact us as soon as possible.

Please provide your order number and, where appropriate, photographs showing the issue. We will review the situation and provide an appropriate solution, which may include a replacement, exchange, refund, or other remedy.

4.EXCHANGES

If you need a different size or product, please contact us before sending your item back.

Depending on product availability and the circumstances of your request, we may offer an exchange or recommend returning the original item for a refund and placing a new order.

5.RETURN SHIPPING

Return shipping costs may vary depending on the reason for the return and the applicable market.

If the return is due to an incorrect, damaged, or defective item supplied by TACSUPPLYHUB, we will provide an appropriate resolution in accordance with our policy and applicable law.

For returns due to a change of mind, incorrect size, or other reasons not caused by TACSUPPLYHUB, the customer may be responsible for return shipping costs where permitted by applicable law.

6.REFUNDS

Once your returned item has been received and inspected, we will notify you of the outcome of your return.

Approved refunds will generally be issued to the original payment method used for the purchase.

Please allow additional time for your payment provider or financial institution to process and post the refund to your account.

7.ORIGINAL SHIPPING COSTS

Original shipping charges may not be refundable for returns that are not caused by an error, defect, or damage attributable to TACSUPPLYHUB, where permitted by applicable law.

Where applicable law requires otherwise, your statutory rights will apply.

8.HOW TO START A RETURN

To request a return, please contact us or use our Returns Portal if one is available for your order.

Please include your order number and the reason for your return.

Do not send products back without first following our return instructions, as unauthorized returns may cause delays in processing.

9.IMPORTANT

Return eligibility may vary depending on your location and applicable consumer protection laws.

Nothing in this policy is intended to limit any rights or remedies that you may have under applicable law.

For questions about returns, exchanges, or refunds, please Contact Us.